This is privacy notice of Katie Jane HOME.
This version of our privacy notice applies from 10th September 2018.
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
1. WHO WE ARE AND IMPORTANT INFORMATION
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you make a purchase, register for an account, sign up to our newsletter, enter our competition, request a stock notification, leave a product review, comment on a blog post or use our contact form.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data controller(s)
www.katiejanehome.com is a site operated by Snowgum Enterprises Ltd.
Snowgum Enterprises Ltd is the controller and responsible for your personal data (collectively referred to as “Snowgum”, “Katie Jane HOME”, "we", "us" or "our" in this privacy notice). Our contact details are Unit 15, Endeavour Business Park, Crow Arch Lane, Ringwood, Hampshire, BH24 1SF, United Kingdom, enquiries@katiejanehome.com, 01202 422600.
For all data matters contact GDPR@snowgumenterprises.com, telephone 01202 422600 or write to us at FOA Data Protection Officer, Snowgum Enterprises Ltd, Unit 15, Endeavour Business Park, Crow Arch Lane, Ringwood, Hampshire, BH24 1SF, United Kingdom.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
• Identity Data includes title, first name, last name, date of birth.
• Contact Data includes billing address, delivery addresses, email address, telephone numbers, company name.
• Financial Data includes bank account, payment card details.
• Transaction Data includes details about payments to and from you, other details of products and services you have purchased from us.
• Technical Data includes ip address, your login data, browser type and version, location, operating system, platform, other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
• Directly. You may give us your identity, contact and financial data by using our website, filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• Order our products or services
• Register for an account on our website
• Request marketing to be sent to you, e.g. newsletter
• “Back in Stock” Email Notifications
• Enter competition via website
• Product review on website
• Comment on a website blog post
• Automated technologies or interactions. As you interact with our website or eBay shop, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookies policy for further details.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
• Technical Data from the following parties:
(a) Analytics providers such as Google based outside the EU
(b) Social media sites such as Facebook based outside the EU
• Identity and Contact Data from delivery service providers such as DPD based inside the EU
• Financial and Transactional Data from payment service providers such as PayPal based outside of the EU
• Identity and Contact Data from Bloggers who we collaborate with to run giveaways.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
To register you as a new customer |
Identity Contact Profile Data |
Performance of a contract with you |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
Identity Contact Financial Transaction Technical Data Usage Data |
Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us)
|
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey |
Identity Contact Profile Marketing and Communications |
Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
Identity Contact Technical
|
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
Identity Contact Profile Usage Marketing and Communications Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
|
Technical Usage
|
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you
|
Identity Contact Technical Usage Profile |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
To notify you when a product is back in stock or reply to your queries |
Contact |
Performance of a contract with you |
To enter you into our competition and display the winner's name on our competition archive page
|
Contact |
Performance of a contract with you |
To publish your product review |
Contact |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
To publish your comments on our blog posts |
Contact |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
To send you marketing material, e.g. newsletter |
Marketing and Communications Usage Data Identity Data Contact Data |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
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